XIN CHÀO,

My name is Thuyet, an Alumnus of the Goethe University of Frankfurt with an attention to detail nature and adept at working with data and numbers, looking for a data-oriented position that utilises figures for business decision

SKILLS

HARD SKILLS

Data visualization

Google Data Studio
Power BI
Tableau
Diagram
Google Maps(My Maps)

Data Processing

Power Query
Microsoft Excel
Microsoft Office
G-Suite
Python
MySQL

Business Intelligence Supervisor

Circle K

May21-Current

CK CLUB PROJECT (LOYALTY PLATFORM)

Create weekly, monthly as well as ad-hoc dashboards for committees and Top Management.
Analyse the performance of campaigns, products, and categories in each cluster and coordinate with the CRM team to come up with the most suitable promotions for each specific cluster of customers.
Analyse customer behaviour, such as their purchasing hour&weekday, their top purchases products and promotion campaigns on a weekly and monthly basis.

Achievements:

Establish an ETL (Extract-Transform-Loading) process using Power Query Python for data cleaning and automating reporting process for E-Commerce and Loyalty platform data.
Segment Loyalty Platform's customers using K-mean Clustering to derive their shopping behaviour.

CK GO, GO JEK, SHOPEEFOOD (DELIVERY PLATFORM)

Create daily/weekly/monthly reports template for all E-Commerce services.
Analyse the traffic on the CK GO website using Google Analytics and Google Data Studio
Analyse the performance of E-commerce services by KPI and weekly meetings with relevant departments to improve the services.

Achievements:

Automate online delivery service daily and weekly reports.
Create dashboards for all E-Commerce platforms for relevant teams to keep track and take swift action if necessary.
Perform Cross Market Basket to support cross-selling and up-selling opportunities and work with the E-commerce team to recommend a combination of suitable products

BUSINESS DEVELOPMENT SERVICES

Create a master dashboard to view existing services in each brick&mortar store.
Establish a supplier/partners assessment framework for reviewing their past performance.
Consolidate and perform analysis on Services on a weekly/monthly basis and work with the BD team to deliver an actionable plan
Tracking the income of existing services and expenses of Marketing department